Privacy policy

Last updated: September 8, 2026

At JeevanKosh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

Information We Collect

When you use the JeevanKosh website, we may collect certain information such as your name, email address, phone number, billing address, shipping address, order details, payment-related information, device information, IP address, browser type, and website activity.

We may also collect information that you voluntarily provide when you contact us, subscribe to updates, submit a form, or communicate with our customer support team.

How We Use Your Information

We may use your information to:

* Process and fulfil your orders
* Arrange delivery and shipping
* Communicate with you regarding your order
* Provide customer support
* Improve our website, products, and services
* Prevent fraudulent or unauthorized transactions
* Send promotional messages or offers where you have provided consent
* Comply with legal, tax, accounting, and regulatory requirements

Payment Information

Payments made through our website may be processed by third-party payment service providers.

JeevanKosh does not normally store your complete card number, UPI PIN, CVV, or other sensitive payment authentication details. Payment information is handled by the relevant payment provider in accordance with their own security and privacy practices.

Sharing of Personal Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping and courier companies, website service providers, analytics providers, customer support services, and other service partners.

We only share information that is reasonably required for them to perform their services.

We may also disclose information where required by law, government authorities, courts, or regulatory bodies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the website, improve website performance, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Marketing Communications

If you choose to receive promotional messages, emails, or other marketing communications from JeevanKosh, we may use the contact information you have provided for this purpose.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the message or by contacting us.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or method of data transmission can be guaranteed to be completely secure.

Data Retention

We may retain your personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, process orders, provide customer support, resolve disputes, maintain business records, and comply with applicable legal and regulatory requirements.

Your Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, updating, or deletion of your information.

You may also request that we stop sending you marketing communications.

To make a privacy-related request, please contact JeevanKosh using the contact information provided on our website.

Children’s Privacy

Our website and products are not intended to knowingly collect personal information from children without the consent of a parent or legal guardian where such consent is required by law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

Third-Party Links

Our website may contain links to third-party websites or services.

JeevanKosh is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.

Any updated version will be posted on this page together with the revised “Last updated” date.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on the JeevanKosh website.